Starting a
Voice Program
By developing your Voice Program, you pave the way to strengthens loyalty with your customers.
At CogniVocal, we believe that a voice strategy needs to find an intersection between business objectives and what customers want. These are the vital ingredients to build a hyper-focused and high-quality voice experience that can become part of your customers' lives.
• Conversational Design
• Build
• Test
• Certification
• Gathering Users' Data
• Data Analysis
• Customers' Needs
• Company's Goals
• Role of voice
• Meaningful Features
• Voice UX
• Multimodal Displays
• Brand’s Voice
• Content Update
• User Retention
• Marketing Plan
Development
Launch
& Learning
Understanding
Challenges
Diagnosis of Opportunities
Voice
Strategy
Iterating
& Growth
We use Voice AI to help businesses engage with audiences in the most intuitive way possible – talking.
Listen to your customers.
Through virtual assistants such as Amazon Alexa, Google Assistant and Samsung Bixby, people can use natural language to interact, execute tasks, and access services and content.
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At CogniVocal, we use Voice AI to build interactions that expand digital boundaries into the physical world, developing a more convenient and engaging experience wherever the consumer might be.
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Through a voice interface, you not only start a direct conversation with your consumers, but you also learn from insights gathered from these interactions — giving you a deeper understanding of your customers and their needs. Establishing a brand voice project will also deliver experiential value, which builds long-term loyalty.
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Use Voice AI to meet the following objectives:
• Set your brand's voice.
• Develop an engaging conversation with customers.
• Listening and learn from your customers.
• Utilise AI to help your customers when they need it.
• Meet customers expectations
The potential
is limitless.
VOICE EVERYWHERE
The omnipresence of voice assistants in cars, hotel rooms, homes, offices, on smart devices and mobile will facilitate people to interact through technology more naturally.
WORKPLACE
From daily tasks automation to a business integrated chatbot, conversational interaction is improving companies' performances.
SOCIAL IMPACT
Sound has a profound effect on the human brain. The adoption of voice assistants can create a strong positive impact on people's quality of life.
INTELLIGENCE
Data analysis of users' interactions to improve customer experience, drive insights and business opportunities.
WHO
We work collaboratively with global talents to deliver outstanding tailor-made solutions for our clients.
We are always looking for highly motivated people.
Dyung Ngo
CTO - Founder
Dyung is an Alexa Champion. He has a diverse background in Aerospace Engineering, Vehicle Crash Safety Design, Software Development and Enterprise Productivity. However, it is Conversational AI and the potential of voice to change how we interact with technology that excites him to build many Amazon Alexa and Samsung Bixby Capsules and enterprise focus solutions with chatbots.
André Alcantara
CMO - Founder
André is a Creative Strategist and Designer with more than 15 years working in Experiential Marketing for prestigious multinational companies, currently applying his knowledge in Voice AI to enhance customers experience and brand engagement through voice interactions and integration with advanced digital strategies.
Let's talk
